Legal
Terms of Service
Last updated: August 2, 2026
Agreement to these terms
These Terms of Service govern your use of the They Poop We Scoop website and services. By using this site or submitting a request, you agree to these Terms. If you do not agree, please do not use the site or submit a request.
Services and quotes
We provide pet waste removal and related services in Delaware, subject to availability in your location. Quotes, pricing, service details, and scheduling may be provided through the website, phone, email, or text. A quote is not a guarantee of availability until service is confirmed by us.
Customer responsibilities
- Provide accurate contact and service-location information.
- Provide reasonably safe access to the service area, including gate access and secured pets, and disclose known hazards.
- Notify us promptly of changes that may affect access, service, scheduling, or contact information.
Text messaging terms
If you choose to opt in to receive text messages from They Poop We Scoop, you agree to receive the categories of messages described below at the mobile number you provide. Consent is optional and is not a condition of requesting a quote, submitting a form, or purchasing services.
They Poop We Scoop SMS: message frequency varies; message and data rates may apply. Reply STOP to cancel. Reply HELP for help.
- Service and account messages can include appointment confirmations, service updates, billing reminders, and support responses.
- Marketing messages can include promotions, offers, and service announcements, but are sent only if you separately opt in.
- You must be at least 18 years old to opt in to SMS. Carriers are not liable for delayed or undelivered messages.
- See our Privacy Policy for how we handle personal information and SMS consent.
Website use
You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it in a way that violates applicable law.
Third-party services
Our site may link to or use third-party services. Their content, policies, and practices are governed by their own terms and policies.
Disclaimers and limitation of liability
To the fullest extent permitted by law, the website and its content are provided as is and may change without notice. They Poop We Scoop is not liable for indirect, incidental, consequential, special, or punitive damages arising from use of the website or communications.
Changes and contact
We may update these Terms from time to time. The date above reflects the current version. For questions, call (302) 899-8858 or email info@poopscoopde.com.